Legal · Meera Stay India Private Limited

Shipping & Delivery Policy

The fine print, as plainly as we could write it. Questions about any of this? Write to support@aanganstay.com.

Last updated: 5 November 2026

Aangan Stay (www.aanganstay.com and the Aangan Stay apps) is operated by Meera Stay India Private Limited. We sell stays in homes across India. Nothing physical is shipped: the service is delivered as your stay, on the dates you book.

How your booking is delivered

  • Instant-book listings: your booking is confirmed as soon as your payment goes through.
  • Listings where the host approves each request: the host has 24 hours to accept. If they decline or don't answer in time, you get a 100% refund automatically.
  • Your confirmation is shown on the Trips page straight away and sent to you by email and SMS or WhatsApp. It includes the location, check-in and check-out times and the house rules; your host shares directions in Messages.
  • Your GST tax invoice is available on the booking in Trips once the booking is confirmed.

The stay itself

  • The stay is provided by the host at the listed property, from the check-in time on your arrival date to the check-out time on your departure date.
  • Bring a valid photo ID for every adult guest; the host checks it at check-in.
  • If the host refuses you at check-in or the place is materially different from the listing, report it from your trip page and our check-in promise applies (see the Cancellation Policy).

If you don't receive your confirmation

Check Trips first. If the booking is not there within 30 minutes of paying, write to support@aanganstay.com with the payment reference. If money was taken but no booking was confirmed, our Refund Policy gives you a full refund.